Pointing a Squarespace domain at your new site

Two settings change, both in your Squarespace domains dashboard. Everything else about the domain stays exactly as it is.

This is the guide we send our own clients when we move a site for them, published here in case it is useful to anyone else. The steps are the same whoever does the work — if you are doing this yourself, ignore the parts about replying to our email. The warning below applies either way.

Please wait until we tell you we are ready. Before you change anything we copy your existing settings — your email, your calendars, anything else already using this domain — onto our side. If the change is made before that is done, your email stops arriving. We will email you when it is safe to go ahead.

Changing your nameservers

  1. Open your Squarespace domains dashboard and select the domain.
  2. Click DNS, then Domain Nameservers.
  3. Choose Use Custom Nameservers.
  4. Enter the two nameserver addresses you were given and save.
  5. Squarespace will ask for your password, or your two-factor code, and will prompt you to turn DNSSEC off.

Squarespace advise against custom nameservers for most people — that advice is for somebody with no one managing their DNS. It is exactly what we are doing for you.

If you would like us to look after the domain entirely

This part is optional, and it can only happen after the step above — the domain has to be pointing at us before its registration can move. It is two jobs at Squarespace: unlocking the domain, and getting us the code that authorizes the move.

Unlock the domain

  1. In the domains dashboard, open the domain.
  2. Switch Domain Lock off.

Get the authorization code and send it to us

  1. Click Request transfer code.
  2. Enter your password, or reauthenticate with two-factor and click Continue.
  3. The code is emailed to the contact address on the domain — Squarespace say within 24 hours, and it may not be the address you sign in with.
  4. Send the code to whoever is handling the transfer — if that is us, reply to our email and paste it in.

It may be called an auth code, an EPP code or a transfer code — they all mean the same thing. It is usually only valid for a few days, so send it to us when you have it rather than saving it for later.

A domain cannot be transferred in the first 60 days after it was registered, or within 60 days of a previous transfer. That is an ICANN rule and nobody can waive it.

Last checked against Squarespace's own documentation on 14 August 2026 (sources: 1 · 2). If anything on your screen does not match what is written here, tell us and we will fix this page.